Eligibility Worker; Public Benefits Specialist), Bilingual ; English​/Russian

Benefit & Eligibility Worker (Public Benefits Specialist), Bilingual Required;
English/Russian

Recruitment deadline extended until 01/04/2026.

Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Imagine being the lifeline for families in need, ensuring they receive the essential services that can transform their lives – This is the vital role of a Benefit & Eligibility Worker, where your commitment to fostering well‑being and stability shapes the future of communities across the state.

Bilingual

Required:

English & Russian

• This position is bilingual and requires duties to be carried out in both English and Russian.
• The job offer will be contingent upon passing test(s) evaluating your proficiency in the bilingual requirements of the position.
• This position may receive a 5% differential pay based on passing the required language test.

As a Benefit & Eligibility worker you will:

• Conduct phone or in‑person interviews to gather household details, income, resources and other key information to assess needs.
• Conduct collateral interviews or review supplemental materials as needed to make eligibility determinations for applicable ODHS programs.
• Use relevant forms, computer systems, and tools to determine eligibility at intake, during benefit renewals, and when recipients report household changes.
• Explain applicant rights and responsibilities during the initial application interview and when benefits are changed and renewed.
• Process data in a timely manner to ensure delivery of benefits and services.

• Work closely and collaboratively with Oregonians, other agencies, medical providers, and community partners to provide benefits, services, and information.
• Provide person‑centered services with a trauma‑informed approach to identify needs.

• One year of experience working at the Human Services Specialist 1 level for the State of Oregon; OR
• Two years of experience working with the public, providing assistance and interpreting and applying policies, rules or guidelines; OR
• An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
• An equivalent combination of education, training, and experience relative to the class concept.

• Experience demonstrating resilience by managing setbacks, delays, or unexpected challenges constructively.
• Experience conducting work that requires attention to detail, particularly with data entry and reviewing documents.
• Experience collaborating and communicating effectively both verbally and in writing with customers, colleagues, and diverse communities.
• Experience researching, interpreting, and applying policies and regulations in a work environment with frequently changing processes.

Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.
  
  Note:
  
  Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
• The use of outside…