Broista - Woodburn

Position: Broista - Woodburn, OR
It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. The Dutch Bros Mission is to love people, make a difference in the community and provide extraordinary experiences to all.

Broistas are the foundation of our culture, upholding our fundamental philosophy of love all, serve all.
**** You are
******** You will****
* **** Engage.
**** You get to meet new people, every day! Greet and thank each customer with a smile and provide them with their moment of special.
* **** Ask and Educate.
**** Each customer has different needs and it’s up to you to help them out. This is a chance to help customers learn our menu, different products, and current specials.
* **** Embody.
**** Culture at Dutch Bros means everything. We may be a beverage company, but ultimately, we are in the relationship business.
* **** Be Consistent.
**** Our core values are speed, quality, and service. It’s important that the customer gets exactly what they ordered.
* **** Be Positive.
**** Make all your friends feel there is something in them. Look at the sunny side of everything, and make your optimism come true.
* **** Be Reliable.
**** Show up to work on time and ready to go! Communicate availability needs and follow proper call out procedures.
* **** Help out.
**** Stuff may come up, be prepared to support as needed**.
****** We will****
* **** Empower you.
**** We will empower you to be generous through the window.
* **** Give you opportunities to give back.
**** Every employee receives 8 hours of paid volunteer time to spend time in their community.
* **** Support your physical and mental health**.
** We care about our employees’ wellbeing. Through our Employee Assistance Program and Employee Resource Groups, we’ve got you covered.
* **** Celebrate.
**** We’ll provide you with Dutch Bros swag and ensure you stay hydrated with free drinks.
* **** Equip you with the tools to be successful.
**** As you onboard, our training program will set you up to win.
* **** Contribute to your 401(k).****
* **** Add you to the tips pool.
**** Our customers are extremely generous! This position is eligible to participate in a tip pool only after completing and passing Broista training.
**** The facts
****** Compensation:
**** Up to $18.05 per hour
**** Number includes an average tip of $3.00 per hour.
** What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don't guarantee: tip averages.
*** Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2024 reporting.
*** If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!
* ** A Team Player.
** You are enthusiastic about the success of others just as you are about yourself.
* ** Authentic.
** You are your unique self.
* ** Adaptable.
** You feel comfortable adjusting to changing circumstances and encourage your teammates to do the same. We learn and grow, together!
* ** People-first.
** You radiate kindness and positivity in every interaction you have with others.
**** Care about your development.
**** Our Education Benefit Program will provide you with up to $5,250 per year towards your professional development after you’ve worked with us for one year.
* ** Know your resources.
** It’s important that you adhere to all company policies and procedures as laid out in the
* Mafia Manifesto
* and
* Employee Handbook*.
* ** Be on time.
** Ensure you have reliable transportation and can be on time for scheduled shifts and mandatory meetings.
* ** Food Handler Permit or Certification.
** As a prerequisite to employment, you’ll need to obtain and maintain this as required by state or local regulations.
* ** Complete, pass, and maintain trainings.
** We promised to set you up for success. Trainings, certifications, and knowledge tests will ensure you can meet Dutch Bros standards and policies. Federal, state, and local regulations will be included.
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