Specialist; Limited
Listed on 2026-01-13
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Social Work
Bilingual
Initial Posting Date: 01/07/2026
Final date to receive applications: 01/14/2026
Agency: Department of Transportation
Salary Range: $3,856 - $5,325
Position Type: Employee
Position Title: Real (Limited Duration)
Transportation Services Representative 1 – Real (Limited Duration)Oregon Department of Transportation
, Driver and Motor Vehicles Division (DMV),
Field Services Group / Northwest Region
, Woodburn
Bring your customer service skills to the Woodburn DMV as a Real . In this role, you will assist the public with obtaining Real identification cards, answering questions related to Real providing customer service for Oregonian’s looking to obtain documents that comply with the Real .
This is a limited duration appointment that is expected to end on or before June 30, 2027. Limited duration appointments are benefits eligible and have a designated maximum length of service. This position has the potential to become permanent.
We provide a safe and reliable multimodal transportation system that connects people and helps Oregon's communities and economy thrive. We encourage people from all backgrounds and abilities to apply for our positions.
Before applying, visit our applicant information website to learn more about our process. If you are a current State of Oregon employee, you must apply through your employee Workday profile.
A day in the life- Help the public with obtaining Real , instruction permit or identification cards.
- Serve as a primary representative in the office for Real .
- Accurately produce photo licenses, instruction permits and identification cards.
- Administer, correct and explain driver license knowledge test. Conduct vision tests.
- Explain state and federal requirements for different driver and identification transactions.
- Provide exceptional customer service while following privacy laws.
- Communicate clearly with customers from diverse backgrounds to accurately answer complex questions.
- Collaborate with office leaders and managers to ensure efficient operations related to issuing Real .
- Examine documents for eligibility prior to issuing credentials.
- Prepare daily reports and balance transactions at the end of each day.
- Travel to other offices in the region to perform relief work.
- Work is performed in a DMV office setting with extensive face-to-face interaction with the public.
- To request a copy of the position description, which includes all duties and working conditions, please email ODOTRecruitmentgon.gov.
We have another position, similar to this one, open for recruitment. Please to see our posting for a Real in North Salem or visit and search for announcement REQ-193379.
What’s in it for you- Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more. Learn more about working at the Oregon Department of Transportation and the benefits we offer.
- Comprehensive and equitable base salary offer within the listed range. Through an equal pay assessment, we will determine the salary offer using the information you provide in your submitted application materials.
- The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.
- Public Service Loan Forgiveness opportunity!
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Minimum qualifications- Two years of public contact/customer service experience which involved dealing with the public in person or by phone providing information about services/programs or explaining and/or applying rules, regulations and procedures.
- Experience or training using computers to retrieve and input data.
- Three months experience collecting money and making change.
Completion of an associate’s degree will substitute for one year of the public contact experience.
What we’d like to see- Experience working in a fast-paced environment and dealing with stressful situations.
- Demonstrated computer literacy and reading comprehension skills.
- Experience providing excellent customer service.
- Experience handling multiple assignments with frequent interruptions.
- Experience effectively interpreting complex…
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