Specialist; Limited

Real  (Limited Duration)

Join the Oregon Department of Transportation as a Real  at the Woodburn DMV.

Pay Range: $3,856 - $5,325 per month
Position Type: Employee
Location: Woodburn

• Help the public with obtaining Real , instruction permit or identification cards.
• Serve as a primary representative in the office for Real .
• Accurately produce photo licenses, instruction permits and identification cards.
• Administer, correct and explain driver license knowledge test. Conduct vision tests.
• Explain state and federal requirements for different driver and identification transactions.
• Provide exceptional customer service while following privacy laws.
• Communicate clearly with customers from diverse backgrounds to accurately answer complex questions.
• Collaborate with office leaders and managers to ensure efficient operations related to issuing Real .
• Examine documents for eligibility prior to issuing credentials.
• Prepare daily reports and balance transactions at the end of each day.
• Travel to other offices in the region to perform relief work.
• Work is performed in a DMV office setting with extensive face to face interaction with the public.
• To request a copy of the position description, which includes all duties and working conditions, please email ODOTRecruitmentgon.gov.

• Two years of public contact/customer service experience which involved dealing with the public in person or by phone providing information about services/programs or explaining and/or applying rules, regulations and procedures.
• Experience or training using computers to retrieve and input data.
• Three months experience collecting money and making change.
• Completion of an associate’s degree will substitute for one year of the public contact experience.

• Experience working in a fast-paced environment and dealing with stressful situations.
• Demonstrated computer literacy and reading comprehension skills.
• Experience providing excellent customer service.
• Experience handling multiple assignments with frequent interruptions.
• Experience effectively interpreting complex rules and policies to customers or clients.

• Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more.
• Comprehensive and equitable base salary offer within the listed range. Salary determination based on application materials.
• Salary range is the non-PERS monthly salary range. If you are already a PERS member or become eligible, the salary range will increase by 6.95%.
• Public Service Loan Forgiveness opportunity.

• Complete the following required steps:
  • Fill out the application or attach a resume. Please contact the recruiter under the ‘Need help?’ section if you have any questions about how to fill out the experience fields or to attach a document. Your submitted experience fields or attached resume must include dates (MM/YYYY) for each employer.
  • Complete questionnaire. Answer the checkbox-style questions before submitting your application.
• After you submit your application, please respond to the public records request authorization and gender identity questionnaire. This screen will come after you submit and will complete the process. If you are a current State of Oregon employee, the tasks will come to your Workday inbox.
• If you are a veteran, you may receive preference. The task to upload your documents will be available after you submit your application. For privacy reasons, please do not attach your military service document(s) to your application or combine it with any other required document attachments.

• Effective Feb. 1, 2026, the compensation plan for this position will be increased to reflect a Cost-of-Living Adjustment (COLA) of 2.5%. The salary listed in this posting does not reflect the COLA.
• We do not offer visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. We are not an E-Verify participating employer, and we are unable to proceed if E-Verify participation is required.
• The State of Oregon does not request or require your age, date of birth, attendance or…