Medical Laboratory Technician Lead

QUALIFICATIONS

REQUIRED:

Associate's degree in a lab science or medical laboratory technology from an accredited institution, or graduate from a 12‑month approved school for Certified Laboratory Assistants and eligible to be certified. Documentation of experiences performing high‑complexity testing prior to 9/1/92.

Certification by an agency approved by the ASCP Board of Certification or AMT. If not currently certified must register for certification within 45 days of hire and must obtain certification within 6 months of hire.

Qualified to work in a highly complex laboratory as mandated in the Clinical Laboratory Improvement Act of 1988 (CLIA).

Promote teamwork through demonstration of a courteous and cooperative attitude to all customers.

Demonstrated computer skills necessary to perform lead duties.

• Ability to guide and monitor others in using the laboratory process to provide care to patients and their families.
• Ability to document performance and provide effective feedback to employees.
• Ability to instruct coworkers on job duties.
• Ability to have difficult conversations with coworkers.
• Ability to motivate and influence staff to achieve department needs and goals.
• Strong organizational skills.
• Ability to establish and maintain effective working relationships necessary to perform lead duties.
• Ability to lead by example and answer questions.

PREFERRED:

• Six months of related medical training or experience.
• Typing or keyboard skills.

Ability to sit or stand for prolonged periods of time. Must possess speech, hearing and sight skills to perform the functions of the position. Manual dexterity is required. Must be able to speak, read and write English proficiently. Some lifting may be required.

Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. This individual serves all (internal and external) customers by performing a variety of laboratory procedures in accordance with Health Partners philosophy, policies and procedures and in accordance with all regulatory agencies.

• Collect and process biological specimens with appropriate technique following established Standard Operating Procedures (SOP).
• Perform testing analysis and verify assay/analyzer performance according to SOP in an efficient, quality focused, cost‑effective manner. Any combination of the following areas may be included:
  Hematology, Coagulation, Microbiology, Serology, Immunology, Immunohematology, Chemistry, Special Chemistry, Urinalysis, Phlebotomy, Computer Operation, EKG and Reception/Greet Station.
• Document and communicate lab test results thoroughly and accurately according to SOP.
• Perform and document maintenance procedures plus maintain adequate supplies.
• Demonstrate competency and comply with all regulatory agency policies.
• Consistently implement and adhere to the laboratory customer service and patient experience standards. The standards include maintaining confidentiality, promoting teamwork, successful communication and conflict resolution.
• Respond proactively to stressful circumstances, customer needs and department/clinic changes.
• Demonstrate professional development through participation in continuing education, special projects and community / corporate / professional organizations. Demonstrate personal development through dependability, professional appearance and cooperative attitude.
• Perform other tasks as assigned.

Leader will assign lead duties. Lead 1 must perform at least four of the bolded items.