Prior Authorization & Scheduling Coordinator - Twin Orthopedics

The Prior Authorization & Scheduling Coordinator will support the clinic and physician care team by providing administrative and patient care services. This is a full‑time position working Monday‑Friday 8:30 am‑4:30 pm out of our Hudson Rheumatology Clinic.

• Submitting, tracking, and following up on prior authorizations for infusion and specialty medications.
• Communicating with insurance companies, providers, and patients regarding PA status and requirements.
• Scheduling and updating infusion appointments in alignment with approved therapy plans.
• Ensuring accurate documentation in the EMR and maintaining compliance with clinic protocols.
• Serving as a liaison between the clinical team, infusion center, RN’s, providers, and patients to support timely and efficient care delivery.

• High school diploma/GED or equivalent.
• Administrative or medical office experience fantasised? preferred.
• Medical terminology knowledge strongly preferred.
• Prior authorization and scheduling experience strongly preferred.
• Customer service experience.