Driver Trainer

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Amazon is seeking self-motivated Driver Trainers to build a network of customer‑centric Delivery Associates. As a Trainer, you will establish the training culture, design and conduct training sessions, educate associates on safety, quality, and productivity, adapt to learning styles, and demonstrate Amazon Leadership Principles. You will work independently, coordinate with DSPs, operations managers, and learning teams, and keep Delivery Associates safe, compliant, and efficient.

• Facilitate daily training classes for up to 30 people, including in‑station classes and drive‑along sessions.
• Partner with Delivery Service Partners, Operations Managers, Area Managers, and Learning Teams to coordinate, facilitate, and measure training activities.
• Have a detailed understanding of processes, expectations, and training requirements for all driver programs in operation.
• Track performance and provide retraining and process improvement opportunities for non‑CDL driver, DOT‑regulated training.
• Provide timely and accurate reporting on the completion of trainings, compliance, safety, and maintenance duties.
• Execute to the standard, ensuring that the content and experience complements safety, quality, and legal procedures.
• Educate and audit driver safety and compliance standards such as driver vehicle inspection reports, hours of service, trip planning, and safe road driving practices.
• Track and monitor performance including road ride‑behinds to measure on‑road quality and adherence to standards.
• Drive, maneuver, and load/unload a truck as scheduled using approved equipment (dolly, etc.), with or without reasonable accommodation.
• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, with or without reasonable accommodation.
• Work outside and drive different motor vehicles over the road.
• Drive in accordance with DOT requirements.
• Stay connected to the operation by participating in on‑road processes on a regular basis.
• Be a resource to the delivery station for driver‑training‑related questions.
• Work different shifts and travel to support other sites, up to 50% travel.
• Work as a peer trainer on an as‑needed basis to support the business.
• Motivate, coach, and provide feedback to Delivery Associates during training.
• Travel to multiple sites within 50 miles of the home station and have reliable transportation.
• Operate and navigate a 26,000‑pound or less vehicle.
• Effectively operate a GPS.
• Associate may be required to gain DOT Regulation Qualification as a condition of the role.
• Work 40 hours per week, and overtime as required.

• High school diploma or equivalent.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach.
• Work 40 hours per week, and overtime as required.
• Valid and active driver’s license.
• 1+ years of Microsoft Office product and application experience.
• 21 years of age or older.
• Must be able to obtain and maintain a Driver Qualification File.
• Experience delivering training to both individuals and groups.

• Associate’s or Bachelor’s Degree, and/or prior Amazon experience.
• Demonstrates problem‑solving and analytical skills.
• Ability to communicate effectively (written and verbal) across various levels of an organization.
• History of meeting or exceeding departmental goals.
• Experience leading teams.
• Capable of providing direction to team members using independent judgment.
• Organization and time‑management skills.
• Experience delivering training both to individuals and groups.
• 2+ years of professional driving experience.
• Bachelor’s Degree or 2+ years Amazon experience.
• Knowledge of instructional theories: adult learning, on‑the‑job learning, knowledge management theories, virtual and classroom instruction.
• Strong organizational, interpersonal, and communication skills.
• Proven ability to deal with ambiguity…