Customer Service Associate

Customer Service Associate I – Family Dollar

Location:

Woodbury, NJ
Address: 529 N Evergreen Ave, Woodbury, New Jersey

Salary: $15.50 – $16.00 per hour

Employment Type:

Part‑time
Seniority Level: Entry level

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain the security of cash and protect company assets.
• Keep the store well stocked, recover merchandise, and restock shelves.
• Receive merchandise, unload trucks, and replenish stock in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Perform other duties as assigned.

• High school diploma or equivalent (preferred).
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment (highly preferred).
• Ability to follow instructions and interpret operational documents (required).
• Ability to lift between 30 and 50 lbs from floor to above shoulder height and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting (required).
• Excellent customer service and relationship management skills (required).
• Strong organizational and communication skills (required).
• Strong problem‑solving and decision‑making skills (required).

• Employee Assistance Program.
• Retirement plans.
• Educational assistance.
• And many more benefits.

We are an equal‑opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, , IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minorities are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and may be amended from time to time at our discretion.

Incumbents will follow any other instructions and perform any related duties required by their supervisor. Please note this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at‑will.