Donation Utility Associate Trainee Part Time

Deptford Store - Deptford, NJ 08096

Salary Range: $16.25 - $16.25 Hourly

Position Type:
Full-Time/Part-Time

Job Shift:
Any

Education Level:
None

Travel Percentage :
None

Category:
Retail

Responsibilities

• Follow all Goodwill policies and safety procedures. Must possess professional etiquette.
• Accept all donations from customers and provide a positive customer experience using the following steps:
  • Must be at donor's vehicle within 30 seconds of arrival
  • Smile and make eye contact with every donor
  • Wear personal protective equipment and follow dress code at all times
  • Keep the donations area clean and organized
  • Greet every donor and acknowledge those waiting
  • Always go above-and-beyond for our donors
  • Offer every donor a receipt at the beginning of each donation
  • Assist with every donation
  • Treat every donation with respect
  • Thank every donor for supporting our free job training and education initiatives
• Will receive cross‑training as Barcoder and Processor Trainee to promote individual employee growth and maintain company productivity.
• Responsible for correctly labeling outgoing gaylords.
• Maintain placement of all merchandise and organization of the production room. Sort donations into correct categories as directed.
• Assist customers with loading furniture or other items. Present and obtain customer signature on waiver for furniture purchases.
• Assist with sale tickets and sold signs for furniture, electrical, and other large items.
• Assist in loading or unloading of merchandise onto/off trucks or trailers as needed.
• Operate pallet jack, sit‑down, and/or standing forklift safely.
• Conduct daily safety inspection on all company‑owned equipment including sit‑down and standing forklifts.
• Report all non‑employee and employee injuries in a timely manner by notifying store manager.
• Follow and ensure compliance with safety rules and appropriate safety equipment. Maintain work areas in a clean, uncluttered, hazard‑free condition. Promptly address or report any unsafe or potential hazards.
• Maintain a clean and neat personal appearance at all times. Wear company‑issued uniform.
• Regular attendance is required.
• All other essential duties as assigned.

Benefits Overview

Benefit eligibility is tied to whether you are a full‑time employee or part‑time employee.

Full‑time employees, after satisfying the new hire waiting period, are eligible for Medical, Prescription, Dental, Vision, Life, Accidental Death & Dismemberment, Short‑Term Disability, Long‑Term Disability, PTO/Holidays, Discounts, Credit Union, Voluntary Benefits, and Mylo.

Part‑time employees scheduled to work between 30 and 37.5 hours per week, after satisfying the new hire waiting period, are eligible for Medical, Prescription, PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo.

Part‑time employees scheduled to work less than 30 hours per week, after satisfying the new hire waiting period, are eligible for PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo.

Qualifications

• Customer Service – Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner.
• Reliability – Dependability and trustworthiness.
• Safety Awareness – Ability to identify and correct conditions that affect employee safety.
• Honesty/Integrity – Truthfulness and credibility in the workplace.
• Accountability – Acceptance of responsibility and accountability for actions.
• Working Under Pressure – Ability to complete assigned tasks under stressful situations.
• Training Certification – Ability to pass a training certification class if needed for double stacker. Demonstrate knowledge and ability to operate pump jack and/or double stacker.
• Enthusiastic – Bring energy to task performance.
• Accuracy – Perform work accurately and thoroughly.
• Communication – Ability to understand instructions, both verbal and written, in English.
• Flexible Schedule – Ability to work a flexible schedule on short notice, including night, weekends, and occasionally long hours.
• Physical Demands – Ability to meet the physical demands of the position.
• Team Flexibility – Willingness to assist other areas of the store when needed.
• Vision and Sensory Skills – Vision corrected to within normal limits. Sense of sound (ability to hear donation bell). Sense of touch.
• High‑Stress Environment – Ability to function in a hectic work environment with occasional peaks of high stress.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.