Retail Freight Flow Lead-KEY HOLDER

Join to apply for the Retail Freight Flow Lead-KEY HOLDER role at DICK'S Sporting Goods
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The Freight Flow Lead has a direct impact on both the execution of brand standards and the teammate experience. With guidance from the Assistant Store Manager and Store Manager, the Freight Flow Lead is the in‑store expert of their department, focused on delivering the best service to customers, providing direction to teammates, and coaching them to be empathic, relentless, optimistic, and collaborative.

• Supports building and hiring a strong team by observing in‑store interviews and department tours.
• Builds a people‑first culture by connecting with every teammate in the store to build trust, respect, and contribute to a strong store recognition culture.
• Plans, organizes, and controls the 30‑day schedule with the guidance of the Assistant Store Manager, building an effective approach and aligning necessary workforce to execute daily assignments, game plans, projects, or store events.
• Strategically leverages teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on priority.
• Assists store leadership with general supervision, including opening and closing the store, performing Front End and Cash Office functions, and processing firearms sales in compliance with state and federal ATF regulations (where applicable).
• Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, and replenishment standards.
• Trains teammates on company procedures and programs, onboarding new teammates and cross‑training current teammates.
• Prioritizes coaching and development, providing hands‑on coaching and teaching the "why" behind tasks, plans, and processes (e.g., NSPP, Scorecards, LP).
• Leads by example to support the vision of the organization and store, helping teammates understand how their responsibilities align to common purpose, organizational goals, and delivering a hassle‑free shopping experience.
• Creates an inclusive store environment where teammates and customers feel welcome and safe and are treated with respect.
• Adheres to established policies and procedures related to safety, loss prevention, and standard operating procedures, maintaining confidentiality of company information.
• Takes an all‑hands‑on‑deck approach to support the team across the store.
• Performs other tasks as assigned by management.

• Ensures Accountability
• Customer‑Focus
• Collaborative
• Instills Trust
• Decision‑Quality/Decision‑Making Abilities
• Action‑Oriented
• Engagement Driver
• Talent Developer
• Effective Team‑Building Skills
• Plans & Aligns

• Flexible availability, including nights, weekends, and holidays.
• Prior retail sales or customer‑focused experience (preferred).
• Ability to stand, bend, stoop, reach, push, pull, and lift 15‑50 lbs. items repetitively (up to 25 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to lift up to 70 lbs.+ items intermittently (up to 15 times per hour) with assistance or manual equipment (pallet jack, dolly, etc.).
• Ability to work at heights greater than 4 feet using ladder, aerial lifting device, or platform.

• Cameras must be on during all virtual interviews.
• AI tools are not permitted during any part of the interview process.
• Offers are contingent upon a satisfactory background check, which may include .

Targeted Pay Range: $18.50 - $28.25 per hour. Starting rate may vary based on location, experience, and position offered. The actual hourly rate will equal or exceed the applicable minimum wage. DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits—visit  for details.