Concierge

Concierge FTAt MBK Senior Living, we're committed to putting people first – our residents andteam members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to  good, quality work.  It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!  

Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living–and a whole lot more! When you join the MBK Senior Living team, you'll enjoy:
* Impacting lives and building lasting relationships
* Executing exceptional signature programs in dining, fitness, wellness, and care
* A supportive community team that encourages personal and professional growth and celebrates your success
* A fun-filled, energetic environment that's centered in hospitality and high-quality service
* Competitive salaries
* Leadership Development, Live In-Person Training, Virtual Training, Individual & Group Trainings
** All Team Members
*** 401(k) retirement plan with company match up to 4%
* Employee Assistance Program (EAP) for employees and household members
* Financial and legal services
* Educational Loan Assistance & Scholarships
* Team Member Discount Programs
* Resources to support your physical, emotional, and financial wellness
* Free meal per shift
** Additional Benefits for Full-Time Team Members
*** Comprehensive Medical, Dental, and Vision coverage
* Multiple medical plan options, including a Health Savings Account (HSA)-eligible plan with company contributions
* Flexible Spending Accounts (Healthcare and Dependent Care)
* Commuter Benefits
* Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) coverage
* Disability benefits (where applicable and subject to state-specific programs and eligibility requirements)
* Voluntary Accident, Critical Illness, and Hospital Indemnity Insurance  If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals – look no further, apply today!
** Job Description
** Schedule Monday-Thursday 2PM-10:30PM  Pay Range $19-$21 (DOE)
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* Job Summary:

** The Concierge plays a vital role in creating exceptional first impressions and delivering an outstanding experience for customers, team members, families, and professionals. Friendly, professional, and service-oriented, the Concierge ensures that every interaction, in person or by phone, reflects MBK’s mission and values.
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* Duties & Responsibilities:

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* ** Warm Welcome & First Impressions:
** Greet residents, families, visitors, and prospects with a friendly, professional demeanor, ensuring everyone feels seen, valued, and supported from the moment they arrive.
* ** Customer Engagement:
** Support sales by skillfully directing inquiries, welcoming tours, and creating a smooth, positive experience for residents, families, and guests.
* ** Communication Hub:
** Answer and direct incoming calls promptly and courteously, providing accurate information or connecting callers with the appropriate team member.
* ** Resident & Family Support:
** Respond to questions and requests from residents and their families, offering assistance or coordinating with other departments to ensure needs are met quickly and efficiently.
* ** Community Coordination:
** Maintain knowledge of daily activities, events, and resident services to answer inquiries and share information proactively.
* ** Operational Support:
** Assist with administrative tasks such as logging messages, distributing mail and packages, and maintaining an organized and welcoming reception area.
* ** Safety:
** Maintain a safe…