Repair Technician

At DecisionPoint Technologies, we help organizations perform at their best in the moments that matter by connecting people, data, and technology to enable faster, smarter decisions. We are a leading provider of enterprise mobility, barcoding, data capture, managed services, and operational technology solutions that help customers improve productivity, resiliency, and operational excellence.

Full-time

At DecisionPoint Technologies, we help organizations perform at their best in the moments that matter by connecting people, data, and technology to enable faster, smarter decisions. We are a leading provider of enterprise mobility, barcoding, data capture, managed services, and operational technology solutions that help customers improve productivity, resiliency, and operational excellence.

Our employees play a critical role in helping some of North America's most recognizable organizations maximize their technology investments, streamline operations, and create exceptional experiences for both employees and customers. Whether you're supporting customers, developing solutions, managing projects, delivering services, or driving innovation, you'll have the opportunity to make a meaningful impact for leading organizations across retail, transportation & logistics, manufacturing, and healthcare.

The Repair Technician diagnoses, troubleshoots, repairs, tests, and configures technology equipment to ensure devices meet operational and quality standards. This role performs hardware repairs, replaces defective components, conducts quality checks, and maintains accurate repair documentation. The Repair Technician works in a fast-paced warehouse and technical service environment, prioritizing repair activities to meet service expectations while following established procedures, safety guidelines, and quality standards.

• Work hands-on with a variety of technology, electronic, and hardware equipment.
• Develop and apply technical troubleshooting and repair skills across a range of devices.
• Gain exposure to diagnostic tools, testing equipment, repair systems, and business technologies.
• Play a direct role in ensuring repaired equipment meets quality and operational standards.
• Work in a collaborative environment while taking ownership of assigned repairs.
• Build experience with enterprise technology, mobility, barcoding, POS, printing, scanning, and related equipment.
• Expand your technical knowledge by learning new technologies, repair methods, and systems.
• Contribute to efficient repair operations that support customer and business needs.

• Diagnose and troubleshoot technology equipment and hardware issues.
• Repair electronic equipment and technology devices by replacing defective components and performing necessary adjustments.
• Test and configure repaired equipment to verify functionality and compliance with quality standards.
• Perform quality checks and visually inspect equipment and components for defects or repair needs.
• Follow established repair procedures, technical documentation, work orders, safety guidelines, and quality standards.
• Accurately document diagnoses, repairs, testing, and other repair activities within company systems.
• Maintain accurate inventory, equipment, and repair records.
• Prioritize and manage multiple repair tasks to meet service expectations and operational requirements.
• Use diagnostic tools, testing equipment, hand tools, and specialized repair instruments safely and effectively.
• Support equipment handling, staging, inventory activities, and shipping operations as needed.
• Collaborate with internal teams to support repair operations and overall business objectives.
• Maintain a clean, organized, and safe work area.
• Stay current with new technologies, repair methods, and systems.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Technical aptitude with the ability to troubleshoot, diagnose, and repair electronic equipment, hardware, or technology devices.
• Ability to accurately document repair activities and enter information into company systems.
• Ability to follow established procedures, technical instructions, work orders, and quality standards.
• Basic computer proficiency, including Microsoft Office applications and business systems.
• Strong…