Dental Office Manager

Dental Office Manager at Peak Dental Services

Woodland Park, Colorado

Hourly pay up to $33/hr plus comprehensive benefits. Full‑time. Reports to Regional Director of Operations.

Our established dental practice in Woodland Park, CO is seeking a dedicated professional to join our team full‑time.

• Lead and support the dental team through coaching, training, and clear communication.
• Manage daily practice operations, including scheduling, patient flow, and administrative oversight.
• Utilize KPI metrics to identify trends, improve systems, and achieve operational goals.
• Ensure compliance with OSHA, HIPAA, and all regulatory requirements.
• Maximize schedule efficiency and hygiene utilization.
• Maintain high standards for patient service, professionalism, and team accountability.
• Collaborate with providers and staff to optimize workflows and enhance patient care.
• Support financial processes, including collections, insurance coordination, and reporting.
• Promote a culture of respect, teamwork, and continuous improvement.

• Previous experience as a Dental Office Manager or similar dental leadership role.
• Strong communication and interpersonal skills.
• Excellent attention to detail and organizational ability.
• Passion for patient care and delivering an exceptional experience.
• Experience training and developing staff.
• Proven ability to use data and KPIs to drive operational excellence.
• Knowledge of OSHA, HIPAA, scheduling optimization, and best practices for practice compliance.

• Hourly pay up to $33/hr, based on experience.
• Comprehensive benefits package (details provided during interview).
• Full‑time schedule.
• Supportive clinical and administrative leadership.

• Deliver exceptional customer service, ensuring a "wow-level" patient experience at every touchpoint.
• Build rapport with patients to facilitate comprehensive dental care acceptance.
• Present treatment plans and financing options, ensuring patients understand their options and costs.
• Oversee the implementation of office protocols that enhance patient satisfaction and streamline operations.
• Resolve patient concerns effectively and ensure consistent, high-quality care.

• Develop and manage the office’s annual budget to ensure profitability.
• Monitor and report on key performance metrics, providing insights to the management team.
• Ensure adherence to cash management, accounting protocols, and other financial procedures.
• Optimize office operations by managing schedules, coordinating staff meetings, and maintaining office supply inventories.

• Lead, train, and develop office staff to meet company standards.
• Conduct semi‑annual performance reviews and provide ongoing training and professional development.
• Foster a positive office culture that promotes teamwork, accountability, and a great place to work.
• Coordinate staffing schedules, manage time‑off requests, and ensure appropriate coverage for all roles.

• Assist in the launch and stabilization of new offices, including hiring staff, establishing protocols, and ensuring smooth operations.
• Support recruitment and onboarding of new doctors, ensuring they are integrated into the practice effectively.

If you are a motivated leader who thrives in a dynamic environment and is committed to excellence in patient care and practice performance, we would love to hear from you. Please submit your resume and a brief cover letter outlining your relevant experience.