Front Desk Officer |School

The Services required are set out as follows:

• Manages and oversees the reception area; assists students, parents, and other visitors who come in‑person and answers phone inquiries; coordinates with staff members.
• Handles movements of documents (mail and parcels) and receives all deliveries at the reception counter, including those from suppliers, parents, and students.
• Attends to contractor requests and calls for Operations Support Officers as needed to support school activities.
• Manages the distribution of keys to appropriate personnel for access to facilities and handles the operation of key presses.
• Handles requests from students, parents, and staff such as:
• Early dismissal of students for valid reasons.
• Financial assistance application status liaison.
• Admission and release of students from sick.
• Photocopying assistance (e.g., student NRIC registration).
• Requests for school uniform items, bandages, ice‑packs.
• Student assignments, surveys, and returns to forward to staff.
• Takes part in school emergency preparedness exercises such as lockdown drills and fire drills, and any relevant school events or outings approved by the school leaders.
• Handles safety equipment (handphones, walkie‑talkies) for exercises.
• Distributes certificates, documents, and other items.
• Performs simple checking and consolidation of documents.
• Handles lost and found items within MOE policies and with staff guidance.
• Assists staff in handling simple administrative matters (e.g., temperature‑taking exercise).
• Performs simple data entry tasks when needed.
• Updates the student movement log, including sick bay and early dismissal entries.
• Undertakes any simple general tasks/duties in the school that are assigned by the School Leaders/Administration Manager, which may include tasks such as shredding documents.