Centre Administrator Senior Care Centre

Supports and assist the Centre Manager in the delivery of administrative duties in the Centre accordance to established policies and procedures and comply to MOH standard regulations

Handle the initial administration for referral cases before handing the case to the Centre Manager for client admission into the centre.

Answer phone and walk‑in queries with regards to the community activities and services provided by the Centre, and to provide appropriate referrals.

Process registration for admission / withdrawal including all the paperwork required for the process.

Administrative duties include completing new client intake and gathering supporting documents

Arrange internal and external meetings.

Purchase Requisition and Inventory control by working closely with HQ Procurement department/Yishun MSC for administrative support

Liaise with Caregiver

Attending all training and meeting with fund provider

Oversee all claims eg. Subvention & SMF and application of Senior Mobility Funds

Work with HR on staff training matters

Maintain the inventory of all surgical items, food rations, stationery, uniform & miscellaneous.

Maintain the Centre's petty cash and cash flow records on behalf of the Centre Manager.

Handle receipt of payments, ensure bank‑in and update Finance department

Process subvention claims for submission to regulatory agencies

Update and maintain staff records (including updating of staff leave and medical records) / essential documents / correspondence.

Prepare and submit staff training request to HR

Collate staff Performance Appraisal for submission

Assist in all HR related matters

• Minimum Diploma in Business Management
• Minimum 3 years of related experience (administration & financial) in ILTC
• Proficient in Microsoft Office (MS Word & MS Excel)

• Financial Management
  - Level 3
• Casework Evaluation
  - Level 3
• Stakeholder Management
  - Level 3
• Customers Feedback and Relationship Management
  - Level 3
• Productivity Improvement
  - Level 3
• Service Excellence
  - Level 3
• Service Planning and Implementation
  - Level 3

• Data Analytics
  - Level 3
• Digital Technology Adoption and Innovation
  -Level 3
• Professional and Business Ethics
  - Level 3

• Communication
  - Intermediate
• Influence
  - Intermediate
• Collaboration
  - Intermediate
• Adaptability
  - Intermediate
• Decision Making
  - Intermediate

* For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website https://(Use the "Apply for this Job" box below).-service