Customer Service - Handling Off

We are partnering with a leading transport statutory board to recruit Customer Service Officer. Be the friendly face of Singapore's transport network and help commuters get where they need to go.

• Rotating Shift: 4 Days Work, 2 Days Off
• 10am to 10pm & 10pm to 10am (with 2 hours break)
• Woodlands
• With attractive Allowances + Incentives!

• Support daily operations to ensure all tasks and workflows run smoothly
• Handle enquiries and assist in resolving potential issues promptly and effectively
• Respond to operational needs as they arise and make timely decisions to prevent or minimize service disruptions
• Reconcile daily cash collections with system reports at the end of each shift
• Perform other ad-hoc tasks and duties as assigned

• Minimum GCE N Level qualification
• Prior experience in cashiering and customer service will be an advantage
• Cheerful, proactive, and a strong team player with a positive work attitude
• Detail-oriented with good communication and interpersonal skills
• Able to multitask and perform under a fast-paced environment
• Maintains professionalism, confidentiality, and discretion in handling work matters

We regret to inform, only shortlisted candidates shall be contacted.