Guidance Officer

Location :

Woodlands Working Time:
Mondays to Fridays: 7am to 3pm Core

Purpose:

The Guidance Officer works in close collaboration with the Student Development Team, particularly the HOD Student Development, to support the holistic development and well-being of at-risk students. The role is focused on students who exhibit disciplinary concerns, irregular school attendance, or are at risk of disengaging from school.

1. Student Management and Supervision: The officer monitors and manages students serving in-house suspension or detention and those enrolled in the reintegration programme. During these interactions, the officer applies restorative practices and leverages teachable moments to guide and reinforce positive student behaviour.

The officer also conducts proactive patrolling during recesses, arrival and dismissal timings. The officer is also responsible in ensuring that assigned tasks are meaningful and developmental, and for following up with form teachers regarding students who have missed their scheduled sessions.

2. Investigative and Case Support: The officer assists in preliminary investigations and fact-finding interviews for minor incidents. This includes obtaining statements from students and witnesses where appropriate, as well as compiling evidence and structured incident reports for submission to the relevant key personnel.

3. Student Engagement and Mentorship: The officer builds positive and trusting relationships with students through regular engagement, mentoring, check-ins, and targeted social emotional support. This encompasses fostering a sense of inclusion, encouraging positive peer interactions, and strengthening students' sense of belonging to the school community. The officer designs and implements targeted SEL skill-building modules for selected students during detention or in-house suspension.

The officer is responsible for crafting these modules to address the specific needs of identified students and may also be required to provide in-class support to observe and guide targeted students.

4. Administrative Support: The officer performs data entry for late-coming records, offences, and intervention activities, and compiles weekly or monthly discipline statistics as required. The officer maintains accurate and up-to-date case notes for all students under intervention, documenting engagement sessions, behavioural progress, and outcomes. Regular case reviews are to be conducted with the HOD Student Development and relevant school staff. Additional responsibilities include monitoring the student reporting channel, liaising with form teachers to support learning continuity during student suspensions, and reviewing detention, late coming, and corrective work processes.

Strict confidentiality of all student information is to be maintained at all times. The officer may also be assigned other administrative and operational duties pertaining to student development as directed by the school.

The Guidance Officer should preferably have the following skills and experience:

• - Preferably three (3) years of direct experience working with children / youths at-risk. This includes supporting students with behavioral, emotional, or learning needs through targeted interventions, mentoring, or developmental programmes

• - A degree in a relevant field from a recognized institution
• (e.g., National University of Singapore, Nanyang Technological University), preferably in Social Work, or Counselling, Psychology, Early Childhood Education, Child or Adolescent Development or equivalent etc.

Registration with MOE is MUST.