Automation Equipment Service Engineer

Working day:
Monday – Friday, 830am - 5:30pm
Salary range: $3000 - $4800

Location:

Woodlands Ave (Nearest Mrt: Admiralty)

This Equipment Service Engineer will be responsible for installing, testing, and maintaining automation systems, troubleshooting and repairing electrical/electronic components, configuring software, and ensuring smooth communication with customers. They will handle support requests, coordinate with internal teams, and provide accurate service reports.

• Automation system installation, testing, commissioning, and maintenance.
• Setup electronics controllers, PC, and install software.
• Perform onsite machine buy-off as per agreed customer requirements.
• Analyze equipment failures and identify root causes to effectively repair equipment failures.
• Able to analyze electrical/electronic circuit, read machine logfiles to identify root cause for the problem.
• Able to repair electrical components, setup robot software, PC software.
• Establish a seamless interface between customers and the company.
• Demonstrate high integrity and work independently with minimal supervision.
• Spearhead customer issues and coordinate with internal departments and customer stakeholders to resolve them efficiently. Escalate to management if necessary.
• Respond to phone support and onsite support requests in accordance with SLA.
• Prepare and present accurate, detailed service reports in a timely manner.

• Diploma or Bachelor’s degree in Electronics, Computer Engineering or equivalent.
• Min 3 years or more of experience in automation systems setup or service support.
• Proficiency in electrical components such as servo motors and robots.
• Proficiency in installing software, configuration and setting up PCs and machines.
• Ability to read equipment log files and process flows to debug machine breakdowns.
• Willingness to travel for overseas assignments on short notice.