More jobs:
IT Executive End User support
Job in
Woodlands, Singapore
Listed on 2026-01-09
Listing for:
THE SUPREME HR ADVISORY PTE. LTD.
Full Time
position Listed on 2026-01-09
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
- Full Time / Permanent Role
- Monday - Friday 8am to 5.45pm
- Woodlands
- $3300 - $3800
- L2 Support
IT Infrastructure Support
- Maintain and troubleshoot hardware (PCs, printers, barcode scanners, etc.)
- Support network infrastructure: LAN/WAN, switches, routers, Wi-Fi
- Ensure servers and data storage are running smoothly (file servers, domain controllers)
- Manage user accounts, email, Active Directory, file permissions
- Monitor IT security (antivirus, firewalls, data protection policies)
- Perform regular backups and ensure disaster recovery plans are in place
- Provide technical support for MES (Manufacturing Execution Systems), ERP, or factory-specific systems
- Troubleshoot machine-PC communication issues (e.g., PLCs, IoT devices)
- Ensure system uptime to minimize production downtime
- Install, configure, and maintain standard and custom software
- Provide technical support to end-users
- Liaise with software vendors for updates, bugs, or new implementations
- Implement and enforce IT policies, data protection, and access control
- Support ISO/IEC 27001 or other relevant compliance needs if applicable
- Act as the first point of contact for IT-related issues
- Provide training or guidance to staff on using systems or software
- Maintain IT asset inventory
- Prepare incident reports, maintenance logs, and update manuals
- Support audits and provide technical documentation
- Diploma or Degree in Information Technology or related field
- 1–3 years of experience in IT support, networking, or systems administration
- May require after-hours or weekend support during downtime or system issues
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