Logistics Customer Service Officer|$3000| 3 - 4 Days Work| Pioneer

Logistics Customer Service Officer|$3000| 3 - 4 Days Work| Pioneer/Woodlands

Locations:
Pioneer / Woodlands

$2,600 - $3,000/month

12-Hour Shift

• Day
  
  Shift: 8:00 AM - 8:00 PM
• Night
  
  Shift: 8:00 PM - 8:00 AM

Roster Pattern

• Group 1: Work Sunday
  - Tuesday + Alternate Wednesday
• Group2: Work Alternate Wednesday + Thursday
  - Saturday

• Process and manage customer orders using the WMS/ERP system.
• Ensure orders are fulfilled accurately and within service level agreements (SLAs).
• Monitor order status and proactively resolve delivery or fulfilment issues.
• Coordinate closely with warehouse, inventory, and transport teams to ensure smooth operations.
• Handle customer enquiries, urgent orders, and value-added service requests.
• Prepare shipping documents, invoices, delivery orders (DOs), and proof of delivery (PODs).
• Perform inventory-related administrative duties, including stock reporting and discrepancy investigations.
• Generate daily, weekly, and monthly operational reports.
• Support customer audits, site visits, and operational reviews.
• Maintain accurate documentation and ensure compliance with SOPs and quality standards.

• Diploma in Logistics, Supply Chain Management, Business Administration
  , or a related field.
• Good communication and coordination skills.
• Comfortable working 12-hour rotating day/night shifts.
• Proficient in Microsoft Office; experience with WMS/ERP systems is an advantage.
• Detail-oriented with strong organisational and problem-solving skills.

Stable career | Structured training | Career progression opportunities

Hrnet Ventures Pte Ltd
- Crew by Hrnet

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