Senior ServiceNow Architect​/Developer

Position
-2186

Advanced technical principles, theories, concepts. Knowledge of Service Now products/inter product integration. Experience in scripting on Service Now, managing and working with a novice team. Understanding of Network functions and team collaboration.

• JavaScript or similar scripting languages, and the web as a development platform
• Modern UI frameworks like Angular or React
• Full stack development or developing automated solutions
• Dev Ops implementations
• Integrations and REST API automation
• Agile development practices (e.g., SAFE, Scrum)
• Automated testing using tools such as Service Now ATF
• Business analysis and design
• Server/infrastructure administration
• Security, Governance, Risk & Compliance – with good aptitude on development and configuration skills
• Attend all customer technical discussions, design, development meetings and provide technical inputs to further enhance the code quality/process
• Provide guidance/support to other junior/mid-level developers
• Impact functional strategy by developing new solutions, processes, standards, or operational plans that position customer competitively in the marketplace with best practices
• All other duties as assigned or directed

• Multiple Service Now product implementations, development
• Experience in scripting on the Service Now platform
• Experience on Service Now platform support, administration
• Various features, functionalities of Service Now platform
• Thought leader for design and implementation of new solutions involving Service Now products like BIA, SAM, CM
• Using Agile Practices (e.g., SAFE, Scrum)

Candidate must reside within two (2) hours of SSA Headquarters in Woodlawn, MD.

Selected candidate must be willing to work on-site at least 2 days a week.

• Follow best practices to configure, enhance, and maintain Service Now platform implementations across multiple Service Now modules, including ITSM, ITOM, and ITAM
• Develop solutions across the Service Now platform to utilize automation and integration capabilities of Service Now, focused on leveraging business services with out-of-the-box capabilities
• Drive technical solutions to integrate a wide suite of IT system and COTS tools and products with the Service Now platform
• Develop and execute Service Now roadmaps as defined and approved by the client(s)
• Lead team members in configuring and maintaining the platform with performance optimization
• Create and present implementation plans that are reviewed and approved by program leadership and the client
• Provide weekly and monthly reports that keep program leadership and the client apprised of technical progress, potential risks with documented mitigations, and issue resolution plans and status
• Represent Leidos as the technical face of the company with partner teams and the client
• Work with cross-functional team in an agile and fast-paced development environment to define user stories and tasks
• Use your Service Now subject matter expertise to influence the program and client on the evolution of the platform

• Experience working in a highly agile (SAFe, Scrum, Kanban) environment
• Understanding of SOAP, REST, JSON technologies
• Experience working in a PaaS/SaaS environment
• SME across Service Now products from design, implementation, testing and operations
• Demonstrated ability to influence and consult including providing options with pros, cons and risks around key technical decisions during design and implementation
• Strong organizational skills and understanding of the Project Management lifecycle
• Prior Federal government experience
• Self-starter, highly motivated individual who adapts and is not afraid to volunteer in a dynamic work environment
• Strong attention to detail with an ability to operate effectively across multiple priorities

• Bachelor's degree with 7+ years of experience
• Must be able to obtain a Publice Trust