On-Site Tier 3 IT Engineer | CCaaS AWS Connect Specialist
Listed on 2026-10-09
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IT/Tech
IT Support
Omm IT Solutions is seeking a skilled onsite IT professional to provide Tier 3 and CCaaS platform administrator support at SSA headquarters in Woodlawn, MD. The role requires handling high-volume incidents, coordinating updates, and mentoring Tier 1/2 staff, with a focus on service metrics and customer satisfaction.
The position is 100% onsite, with two shifts (6:30am-3:30pm and 2:30pm-10:30pm) and the candidate must obtain/maintain a Public Trust.
As a On-Site Tier 3 IT Engineer | CCaaS AWS Connect Specialist, you will play an important part at Omm IT Solutions in Woodlawn, MD, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Woodlawn, MD, United States.
This opportunity is part of our work in IT & Technology.
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