Warehouse Administrative Customer Coordinator

Warehouse Administrative Customer Coordinator I

Ryder Supply Chain Solutions is hiring a permanent, full‑time Billing Clerk in Woodridge, Illinois. The role focuses on administrative tasks supporting warehouse operations.

Primary responsibilities include administrative support for warehouse teams, maintaining filing systems, coordinating shipping and export paperwork, and pallet management. The role requires quick decision‑making and strong communication skills.

• Performs administrative tasks for area or shift
• Maintains filing systems and documents per Standard Operating Procedure (SOP)
• Interacts with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims
• Coordinates processing of export orders, filling out export paperwork, generates export labels, maintaining export paperwork
• Processes returns in Warehouse Management System (WMS) and maintains paperwork
• Pallet management: orders CHEP and white wood pallets for the site, conducts reconciliation of pallet count, researches large pallet system variances
• Using the location's WMS system, updates area or shift metrics as needed
• Additional duties as assigned, overtime as needed

• High school diploma or equivalent
• Experience as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendor and customers strongly preferred
• Has the ability to make quick, reliable decisions that represent both the customer and Ryder
• Strong written, organizational, and verbal communication skills
• Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)
• Knowledge of WMS systems preferred
• Experience operating forklift equipment preferred
• Equipment certification may be required

Some positions require additional screening that may include employment and education verification, motor vehicle records check and a road test, and/or badging or background requirements of the customer to which you are assigned.

Entry level

Full‑time

Other – Industries include Transportation, Logistics, Supply Chain and Storage

Ryder is proud to be an Equal Opportunity Employer and Drug‑Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.