Special Project Coordinator

SUMMARY

The Value Added Services (VAS) Coordinator is responsible for coordinating orders through effective communication methods with Sales, Operations and the Customer. This position is also responsible for providing detailed tracking of order status from inception through completion, monitoring orders in progress, and proactively addressing potential issues that might inhibit successful completion.

Required Bachelors Degree from an accredited institution OR High School diploma or GED equivalent with 3-4 years of related working experience in supply chain operations, specifically with replenishment and/or purchasing. Intermediate proficiency with Microsoft Office products (specifically Excel and Word).

Preferred Bachelor’s Degree from an accredited institution with a major in Supply Chain, Operations, Business, or related field with 1-3 years of related experience in supply chain operations (specifically replenishment and/or purchasing). Intermediate to advanced SAP experience.

• Coordinate the order processing of customer transactions through dedicated e-mail box.
• Validate and reconcile customer PO’s received to the sales orders entered into SAP. Research discrepancies and communicate to customer any changes required.
• Complete order entry, PO follow-up, and project status reports and communicate with customers on any backorders or shorts.
• Track and report the status of open Purchase Orders on a weekly basis.
• Complete Customer Shipment Consolidation Report. Coordinate and schedule shipping tasks in Group Wise.
• Process all non-sales order activities, returns, miss-picks, damages, and shortages.
• Proactively resolve/reconcile any billing related issues, i.e. “RICs”.
• Validate Sales orders to Purchase orders received in TMC portal, release orders to warehouses and update shipments in TMC as well as communicate late or no pickups to TMC..
• Submit BOL’s to appropriate warehouse(s).
• Update outbound pallet spreadsheets.
• Keep manager informed of issues within assigned area of responsibility.
• Perform other duties as assigned.