Business Analyst

About the Role

As a Business Analyst, you'll work closely with leadership to turn store-level data into decisions — tracking performance across our 7 locations and 4 brands, spotting trends, and helping us run a tighter, smarter operation. This is a great opportunity for someone early in their career who wants hands-on exposure to multi-unit retail/restaurant operations and real ownership over projects from day one.

• Collect, organize, and analyze sales, labor, and operational data across all locations and brands
• Build and maintain dashboards/reports (Excel, Google Sheets, or BI tools) to track KPIs like productivity, sales trends, and cost of goods
• Support leadership with insightsforbudgeting, forecasting, and operational planning
• Identify inefficiencies and recommend process improvements across stores
• Assist with competitive/market analysis as we evaluate growth opportunities
• Partner with Store Managers and Head of Growth to translate data into action plans
• Prepare clear, concise presentations and reports for leadership review

• Bachelor's degree in Business, Finance, Economics, Data Analytics, or related field (or equivalent experience)
• 0–2 years of experience in a business analyst, data analyst, or related role (internships count!)
• Strong Excel/Google Sheets skills; familiarity with SQL, Power BI, or Tableau is a plus
• Sharp analytical thinking with strong attention to detail
• Clear written and verbal communication skills
• Comfortable working in a fast-paced, multi-location environment
• Self-starter who takes ownership — aligned with our values of Accountability, Leadership, and Adaptability

• Direct access to founders and leadership — your workwill be seen and used
• Real growth path as we scale across brands and states
• Avalues-driven culture (Accountability, Leadership, Authenticity, Quality, Motivation, Adaptability, Respect)
• Be part of a company that donated $100K+ to the community and served 2M+ smiles