Guest Advocate; Cashier or Front of Store Attendant​/Cart Attendant; T0866

Overview

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0866)  Starting Hourly Rate / Salario por Hora Inicial is $17.00 USD per hour. The Pay Range / Rango salarial is $17.00 USD - $25.50 USD per hour.

ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:

• Communicating and interacting with guests to build a welcoming guest experience
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings and services

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
• Create a welcoming experience by greeting guests as you complete daily tasks
• Engage with guests in a welcoming way to help solve their specific needs
• Make the guest aware of current promos, store activities and events
• Be knowledgeable about tools, products, and services available in the total store, and specific to your area, to solve issues and improve guest experience
• Thank guests and let them know you’re happy they chose to shop at Target
• Know and speak to the benefits of Target Loyalty programs; assist with application or sign-up as needed
• Scan and bag items efficiently, accurately, and in compliance with safety standards
• Work efficiently to minimize guest wait time while maintaining service and accuracy
• Explain and demonstrate features of the Target App including Wallet
• Be familiar with Order Pick-Up, Drive Up and online ordering; guide guests to enroll, activate and use these features
• Assist with returns following store policy; collaborate with Leaders as needed
• Maintain a clean, clutter-free work area; collect unpurchased items, baskets, and hangers for removal
• Stock supplies during store hours while remaining available for the guest
• Demonstrate a culture of ethical conduct, safety and compliance
• Work safely at all times; comply with safety policies and training; report hazards
• Support guest services such as order pick up (OPU), Drive-up (DU) orders, and DU returns; ensure compliance with laws as applicable
• All other duties based on business needs

This may be the right job for you if:

• You enjoy interacting and helping others—guests and fellow team members
• You thrive in a fast-moving, highly active and physically demanding role; teamwork, flexibility, and problem solving are key
• You are open to a flexible schedule with varying hours, days or shifts (including nights, weekends, holidays and peak times)

The Good News is that we provide training to teach you what you need to know. Some essential skills to bring from the start include:

• Effective communication with positive language and attentiveness to guests’ needs
• Welcoming, helpful attitude toward guests and teammates
• Attention to detail while prioritizing tasks
• Ability to educate guests about products and services
• Ability to use handheld scanners and operate technology as directed
• Ability to work independently and as part of a team
• Ability to stay focused and composed in a fast-paced environment and manage multiple tasks

• Accurately handle checkout operations, transactions, and support cash office operations as needed
• Scan, handle and move merchandise safely, including…