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Superintendent, Operations

Job in Woodridge, DuPage County, Illinois, 60517, USA
Listing for: American Water
Full Time position
Listed on 2026-02-06
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
Salary/Wage Range or Industry Benchmark: 70690 USD Yearly USD 70690.00 YEAR
Job Description & How to Apply Below

Job Description

Job Title:

Superintendent, Operations

Posting

Start Date:

12/18/25

Salary Range: $70,690.00 - $ annually (base salary, eligibility for annual incentive pay)

Benefits: 401(k) Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental, vision coverage, disability, paid time off, life insurance, voluntary benefits, health and wellness programs plus many more.

Learning opportunities and work experiences to grow professionally.

Primary Role

Supervises day-to-day plant maintenance and control room operations in accordance with company policies and procedures and all applicable governmental laws and regulations.

Key Accountabilities
  • Supervise and coordinate plant maintenance and control room work groups.
  • Ensure policies, procedures, programs, and performance are adhered to to maintain operational efficiency, effectiveness, and profitability.
  • Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security, etc.).
  • Review control logic strategies and implement programming to optimize control strategies for treatment and pumping processes and automate where appropriate. Perform quality assurance checks of automation and process control systems.
  • Handle customer service-related issues as needed.
  • Implement coaching and development of employees, including idea generation, within respective functional areas.
  • Develop and maintain relationships with Process Control vendors.
  • Support managers in effective people management policies and practices, including time and attendance, workforce management, and workforce development. Reinforce the importance of developing a diverse workforce.
  • Collaborate with other functional leads to mitigate business risks, implement effective communications at all levels, provide leadership to adapt to changing business environments, and support an open and honest work environment.
  • Assist with water operations as needed.
Knowledge/Skills
  • Knowledge of the regulated water business and the regulations impacting the business.
  • Knowledge of process and operational areas.
Experience/Education
  • Bachelor’s degree or equivalent experience.
  • Minimum 2-5 years experience in operations.
  • State license preferred. Must possess valid driver’s license.
Travel Requirements

Local and occasional regional travel.

Work Environment
  • Indoor and outdoor environment.
  • 24/7 operations.
Competencies

Prioritizes & Role Models Safety;
Self-Awareness;
Develops Talent;
Plans, Aligns, & Directs;
Drives Engagement;
Decision Quality.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Management and Manufacturing;
Industry: Utilities

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Position Requirements
5+ Years work experience
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