Presales Engineer
Listed on 2025-12-24
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Sales
Sales Engineer
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Eaton’s North American Sales team is seeking a Pre‑Sales Engineer for the Datacenter/IT channel sales team. The hybrid role will be based out of either our Woodridge, IL or Arden, NC facility.
Responsibilities- Provide general pre‑sale application and technical support, and product guidance and solutions of all CPDI products for customers, end users, field sales, distributors and resellers per channel structure.
- Deliver exceptional service as the main point of customer contact through a positive attitude, high availability, accuracy, and responsiveness.
- Partner with channel sales to support and influence designated sales goals.
- Analyze customer power systems and load requirements, interpret customer specifications, drawings, and schematics to select appropriate units for customer applications and build/validate Bill of Material.
- Cross‑reference competitive product.
- Escalate appropriately to Regional Pre‑Sales Engineers and Application Engineers.
- Provide quotations per customer requirements according to channel pricing procedures.
- Administer pricing programs such as deal registrations and special discounts.
- Profile sales opportunities and communicate leads to field sales organization, Regional Pre‑Sales Engineers, and Application Engineers.
- Provide a single point of customer contact, owning the project from inception to implementation.
- Develop and maintain customer relationships through excellent customer service skills.
- Manage daily phone, email, and chat volume to support internal and external customers.
- Communicate regularly with the channel sales organization to share and influence business intelligence.
- Bachelor’s Degree from an accredited educational institution.
- Minimum 1 year of professional experience in sales, customer support, marketing, or engineering.
- No relocation is available. Candidates must currently reside within a 50‑mile radius of Arden, NC or Woodridge, IL.
- Eaton will not consider applicants for employment, immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F‑1 to H‑1B, H‑1B cap registration, O‑1, E‑3, TN status, I‑485 job portability, etc.
- Bachelor’s degree in electrical engineering.
- Understand basic electrical/power theory.
- Understand and apply electrical standards (UL, NEMA, IEC, etc.).
- Ability to multi‑task and prioritize.
- Strong work ethic, desire to learn, openness to receive feedback.
- Effective communication skills; customer‑focused.
The compensation range for this full‑time position includes base pay and sales incentive. This position has a total compensation range of $81,750 – $109,000.
Salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
Equal Employment OpportunityWe are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability‑related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1‑800‑836‑6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
BenefitsEaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
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