Client Solution Manager​/Manufacturer’s Representative

Join to apply for the Client Solution Manager / Manufacturer’s Representative role at Ore Designs, Inc.

1 day ago Be among the first 25 applicants

Join to apply for the Client Solution Manager / Manufacturer’s Representative role at Ore Designs, Inc.

ORE’s Client Solution Manager / Manufacturer’s Representative position is a client-focused and solutions-minded professional and member of ORE’s Sales Team. In this role, you’ll be responsible for pre-booking project management and supporting creative business development, pipeline management of an existing book of business, and working projects to provide ORE solutions to clients’ landscaping needs.

The Client Solution Manager / Manufacturer’s Representative develops relationships with our top-tier client base while providing consistent and exceptional customer support. In this role you will be traveling as needed (~25%) to an assigned territory to represent ORE, and to present ORE products and solutions to architects, landscape architects, general contractors, installers and others.

The Client Solution Manager / Manufacturer’s Representative will work with all clients (internal customers and external) through the Bid-Build/Design Build process until the deal is won. After booking our clients’ projects, this position will work closely with an ORE project manager to hand off critical project details while maintaining awareness of the clients’ project throughout the design & fabrication process.

Qualifications & Skills

• Must have 3-5 years of customer service or sales experience in roles similar to commercial construction working with architects, landscape architects, general contractors, and installers.
• Experience must include working within a proposal generation, bid-build/design build and/or construction environment with preference given to those with Landscape Architecture experience.
• Must have command of MS Office (Word, Excel, PowerPoint, and Outlook), and familiarity with Adobe. Preference given to those with CRM/ERP experience such as Net Suite.
• Must be a Team player. ORE is very much a team environment, and this person must be able to thrive in a cross functional team organization and add value. Demonstrated experience performing in a cross-functional weak-matrix is a must.
• You will thrive if you are able to have technical conversations and communicate complex solutions to the customer requiring you to possess exceptional communication skills, a curiosity that drives continuous learning, and the ability to apply that solution-focused knowledge to a project management framework as it relates to Architects, Landscape Architects, General Contractors, and Installers.
• Must have the ability and/or demonstrated experience managing existing and long-standing client relationships to develop and build our existing base, prospect for new clients, and build business based on ORE’s past performance and reputation of providing helpful solutions to the industry’s Landscape Architectural challenges.
• Ability to understand architectural plans and spec’s and be able to follow up with architects, designers, general contractors, and landscape installers to define scope, offer solutions, and think strategically with closing the deal in mind.

What You Bring

• Resourceful: Able to think critically about problems to find the best solution. Also, have the awareness to know when outside help is needed.
• Organized: Juggling multiple responsibilities, deadlines, and communications that vary daily. From email to project stages, and CRM/ERP, it’s imperative to be well organized with an acute attention to detail.
• Entrepreneurial: Always looking for ways to help grow the organization. Realize that team success relies on proactively building relationships and looking for opportunities.
• Collaborative: We are a communicative and collaborative group that works together to better ourselves and those around us. Transparency with our internal team helps everyone perform their best.to the table. You will collaborate with clients by conducting scope reviews with clients to understand their…