Program Director

Program Director

New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder (OUD) for over 30 years.

This position provides management and leadership direction to the clinic team on a day-to-day basis, working with the Medical Director, Regional Director, clinical and pharmacy staff and support center teams to ensure the overall wellbeing and safety of patients.

• Manages, guides, coaches and disciplines all staff within the clinic according to organizational standards.
• Provides proper training and development to ensure that all staff and contract labor are qualified.
• Partners with Talent Acquisition on recruiting of all center staff positions.
• Promotes and maintains a safe environment for staff and patients.
• Ensures key compliance components are met, including local, state, federal, Medicare and Medicaid requirements.
• Is responsible for accurate daily accounting of all cash transactions (including deposits) and financial oversight.
• Oversees all data inputs in the electronic medical records, assuring daily data reconciliation and accuracy, and ensures that patient progress and medical necessity are documented.
• Ensures that all patients and staff have completed all intake, admission, discharge and aftercare paperwork.
• Identifies and addresses clinic needs and makes recommendations for improvement opportunities and associated ROI.
• Develops and maintains a patient group session schedule for counseling staff to strengthen the patients' bond with the clinic.
• Assists in monitoring all patient activities on center premises.
• Actively participates in CARF conformance and the state audit process.
• Conducts the treatment team on a regular basis to ensure the highest level of patient care; ensures all at‑risk for discharge patients are evaluated and specific plans are established.
• Sets and communicates the local business plan by quarter for the center and onsite team.
• Monitors key performance indicators, evaluates trends, establishes goals, and monitors progress to established goals.
• Is responsible for profit and loss of the center and drives results with self‑pay and third‑party patients.
• Is responsible for accurate collection of patient financial responsibility and accountability (including co‑pays, deductibles and financial contracts).
• Prepares and submits annual, quarterly, monthly, weekly and daily reports as necessary.

• Education/Licensure/Certification:
  • Education, licensure and/or certification needed per individual state requirements.
• Required Knowledge:
  • General knowledge of substance abuse or treatment of addiction, and management, and knowledge and understanding of applicable state and federal laws.
  • General knowledge of Practice Manager and Site Director front office responsibilities.
• Experience
  
  Required:
  • Minimum three (3) years of experience in Human Services and/or any of the following fields: substance abuse, psychology, sociology, counseling, healthcare practice management or another related field.
  • One (1) year of management experience unless specifically outlined by State regulations.
  • Multi‑unit healthcare experience preferred.

Minimal of 1 year leadership/management experience required. Budget experience required. Bachelor’s degree preferred. MAT experience preferred.

Colonial Management Group, LP/New Season provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.