Customer Service Representative - South Cherokee Veterinary Hospital

Position: Customer Service Representative - South Cherokee Veterinary Hospital-2
Customer Service Representative South Cherokee Veterinary Hospital

Job Description:

We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression. Your ability to create a welcoming environment and deliver exceptional service will be key to our success.

CSR Responsibilities:
Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.

Complete all tasks as assigned by the supervisor(s).

Qualifications & Requirements:

Ability to properly prioritize and complete tasks simultaneously Ability to problem solve and adapt to multiple situations Excellent customer service skills

Experience with Veterinary Electronic Medical Records (Avimark, Cornerstone, etc.)Preferred:
One year of customer service representative experience Preferred:
Knowledge of veterinary medical terminology and procedures
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