Part-Time Sales Teammate

Part-Time Sales Teammate at The Buckle, Inc.

Summary:

The Sales Teammate position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g., cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).

This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Greet Guests with a friendly, engaging attitude, and provide legendary service to each Guest.
• Answer questions regarding the store and its merchandise.
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
• Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience.
• Demonstrate product knowledge and sales education, sharing that knowledge with the Team.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Remain consistent on personal sales, and seek opportunities to improve Teammates’ presentations with the Sales Presentation Guide (SPG).
• Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management.
• Provide legendary service throughout the store in Front 5, sales floor, fitting rooms, and the register area.
• Help Guests try on or fit merchandise and check out and bag purchases.
• Prepare merchandise for alterations and be knowledgeable of all exchange and return procedures.
• Fill out and effectively use the SPG daily to accomplish goals.
• Meet or exceed performance standards in Buckle business builders and guest loyalty programs.
• Place Special Orders or call other stores to find desired merchandise.
• Maintain and build good Guest relationships to develop a client-based business.
• Develop and maintain knowledge of Buckle’s customer service expectations to meet Guests’ needs.
• Consistently perform leadership actions and maintain high standards whether or not the Manager is present.

• Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend.
• Create relationships through Guest Loyalty and Guest Preferred.
• Maintain a professional and respectful attitude at all times, creating a positive floor culture.

• Present merchandise to maximize sales and achieve optimum merchandise turn.
• Stay current on product range.
• Collaborate with Teammates and Guests to identify product improvements and feedback.
• Ensure the sales floor is consistently sized and new freight is appropriately displayed.

• Work a flexible schedule, including mornings, evenings, weekends, and holiday periods as needed.
• Open and close cash registers, count money, balance cash drawers, and make deposits.
• Watch for security risks and thefts and know how to prevent or handle these situations.
• Follow all Loss Prevention guidelines, including daily bag and purse checks.
• Develop and maintain knowledge of POS procedures and policy compliance for payments, exchanges and Loss Prevention practices.
• Perform merchandising tasks such as handling freight, re-merchandising, displays, price markdowns, and transfers.
• Maintain a clean, organized, and shoppable store to fulfill Buckle’s mission statement.
• Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns.
• Communicate policy violations and Teammate or Guest concerns in a timely, confidential manner.
• Understand and apply Buckle’s Code of Ethics and all policies, procedures, and handbooks.
• Fulfill the mission statement by performing duties with high customer service and…