Arcade Manager

Stars and Strikes Family Entertainment Center is seeking an Arcade Manager to join a high‑volume, fast‑paced entertainment center. The role focuses on operating our state‑of‑the‑art games room—arcade games, virtual reality, laser tag, bumper cars, and other attractions—and delivering exceptional guest experiences.

• Ensure an excellent guest experience
• Meet and exceed arcade sales goals
• Manage a retail‑style prize store
• Hire, train, and manage hourly staff
• Complete arcade audits

• Analyze game payouts
• Perform high‑end reconciliations
• Merchandise the prize store
• Order arcade inventory
• Organize the storage room
• Price new items
• Test drive equipment
• Generate arcade reports

• 1–2 years of management experience
• Experience in retail or sales is a plus
• Friendly and professional demeanor
• Ability to analyze reports and proficiency with Excel
• Knowledge of Meriq, Tripleseat, Vector, Micros, and Embed software is a plus

• People Leader:
  Develop staff, navigate chaos, motivate others, thrive in ambiguity, cultivate excellent guest experiences
• Arcade Expert:
  Problem‑solver, attention to detail, technical proficiency

• Health & 401(k) benefits
• Bonuses
• Paid time off
• Profit‑sharing
• Free bowling, laser tag, and gameplay

Stars and Strikes is an Equal Opportunity Employer.

Location:

Not specified
Salary: $50,000 - $52,000 (estimated)