Shift supervisor, Retail
Listed on 2026-01-16
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Retail
Retail & Store Manager, Customer Service Rep
Position Summary
A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
EssentialFunctions
- Manage and supervise the store’s crew, assigning, directing, and following up on all activities.
- Work effectively with store management and crew, communicating information both to and from them.
- Assist customers with questions, problems, and complaints; promote a positive shopping experience and uphold the CVS customer service culture.
- Maintain customer/patient confidentiality.
- Price, stock, and display merchandise, ensuring all displays and inventory are maintained for weekly, promotional, and seasonal merchandise, including off-shelf items.
- Reset departments following Product On-Gap (POG) requirements.
- Deductive reasoning ability, analytical skills, and computer skills.
- Advanced communication and supervision skills.
- Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime, and respond to urgent store issues.
- Experience as a retail supervisor.
High School Diploma or equivalent preferred but not required.
Hours, Time Type, & PayAnticipated weekly hours: 20
Time type:
Part time
Pay range: $16.50 - $24.00 per hour (base hourly rate or full‑time salary depends on experience, education, geography, and other factors).
- Affordable medical plan options, 401(k) plan with matching contributions, employee stock purchase plan.
- No‑cost wellness programs including screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
- Paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and other benefits as eligibility allows.
For more information, visit CVS Health Benefits Site.
Final date to receive applicationsThe application window for this opening will close on: 03/05/2026.
EEO StatementQualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.
Seniority LevelMid-Senior level
Employment TypePart‑time
Job FunctionManagement and Manufacturing – Hospitals and Health Care.
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