Woodstock Retail​/Processing Associate

Position:Woodstock Retail/Processing Associate

Location: Woodstock, GA

Job :631

# of Openings:0

Retail and/or Processing Associate

Reports To:

Retail or Processing Manager

FLSA Status:
Non-Exempt

Pay-Scale:
Part Time;
Hourly

Must be available wo work some nights and weekends Shifts

The Thrift Store Associate supports the daily operations of NLB Thrift Stores through a combination of donation processing and retail responsibilities. Duties may include accepting, sorting, pricing, and preparing donated merchandise for sale, as well as assisting with register operations, customer service, merchandising, store appearance, and maintaining an organized and welcoming shopping environment.

Working under the direction of the Management team, associates are expected to follow company policies, procedures, and standards while supporting the mission of No Longer Bound.

Specific responsibilities will be determined by management based on each employee's individual strengths, skills, experience, and the operational needs of the store. Associates may be assigned primarily to processing, retail, or a combination of both areas to best support the team and overall store operations.

• 1. Assist the Retail Management team in register transactions including handling of cash, checks and credit card payments and any non-cash purchases, in order to ensure the accuracy and security of all transactions.
• 2. Work with the Retail Management team to establish and maintain customer service standards in order to ensure compliance with NLB Thrift Stores’ Mission Statement and to provide a pleasant shopping experience for each customer.
• 3. Work with store staff, in maintaining the physical appearance of the store, including, but not limited to: communicating and restocking of janitorial and restroom supplies, removing safety hazards, picking up store merchandise and restoring to proper place, cleaning parking lot, sidewalks, windows and doors, store floors, restrooms and other public areas, to ensure the safety and health of customers and employees.
• 4. Assist store staff, in stocking store shelves and clothing racks, in order to provide customers with maximum shopping opportunities.
• 5. Under the direction of the Retail Management team, assist store staff, as needed, to set up or change store displays in order to provide a pleasant shopping environment and to entice customers to shop new areas or items within the store.
• 6. Communicate, daily, all events related to customer service issues or problems, register mistakes, employee issues or accidents, and general store operations to the manager in order to ensure all issues are handled properly and in accordance with company policies and procedures.

• 1. Perform any of the required job duties within the processing team. This includes all requirements related to accepting donations, presorting and pricing merchandise
• 2. Adhere to and implement, daily, all donor service standards, policies and procedures
• 3. Maintain clean and well organized reception, presort and processing areas
• 4. Adhere to and implement daily, all employee policies and procedures outlined in the Employee Policy and Procedures manual and the NLB Thrift Stores’ Mission Statement
• 5. Work with and effectively communicate with the Processing Manager, other processing employees and donors on a daily basis
• 6. Understand and implement all outlined responsibilities
• 7. Adhere to daily and weekly production goals

• 1. Must be a people person with a pleasant and willing attitude.
• 2. Experience in retail operations preferred.
• 3. Excellent communication skills (both oral and written) with an excellent command of the English language.
• 4. Excellent math and…