Administrative Support Technician II-Police, Criminal Investigations Bureau

Howard County

Conveniently located in the heart of central Maryland between Baltimore and Washington, Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan community.

Howard County Government is a leader in innovation, sustainability, and consistently ranked as one of the best places to live and work in the country. In 2025, Howard County Government received a record-breaking 83 Achievement Awards from the National Association of Counties (NACo) – the highest number of annual NACo awards achieved in the history of the State of Maryland, and the highest number of awards out of any county in the State of Maryland which received a collective 136 awards.

NACo is the leading organization representing county-level government operations. These awards recognize innovative and transformative programs that provide new services for county residents, improve existing programs, upgrade working conditions, and enhance citizen participation and public policy making.

We are looking for outstanding individuals to join our team and contribute to excellence in Howard County operations.

• We are committed to workplace excellence in every area of County government.
• We have a highly talented, diverse, and inclusive workplace. Your input will not only be heard, but it will be encouraged!
• We offer competitive compensation and great benefits including medical, retirement, and wellness programs.
• As a member of the Howard County Government team, you'll be helping drive our culture and directly impact what makes us an amazing place to work.

This position consists of clerical and administrative support work assisting a Lieutenant, three Sergeants and a staff of Detectives. Personal contacts are diverse, including contacts with law enforcement officials from other jurisdictions, as well as County, State and Federal officials, vendors, repair workers and telephone contact with the general public.

$20.03 - $21.27
$41,670 - $44,241

Performs intermediate technical level administrative support work under general supervision from an administrative or technical superior. Work typically involves performing clerical and secretarial work, such as data entry and document management, file maintenance of secure and confidential records, and public contact and service. Work may also include accounting clerical tasks such as bookkeeping, keeping of financial and other important records; preparing vouchers for payment;

documenting and depositing cash receipts; and controlling, recording, and storing data. Work at this level may also include independent responsibility for a routine clerical process. Other related duties may be assigned.

Works and cooperates with co-workers and supervisors at all levels.

Learns and performs all essential job functions accurately.

Distributes incoming and outgoing mail to appropriate sources.

Answers telephone calls, screening calls for forwarding to proper personnel in the Division, other areas of the Department; or other agencies inside and outside of the County government. Prepares written documentation of direct incoming telephone calls from County citizens providing information about suspected drug, human trafficking and vice activities occurring in the County. Retrieves information left by individuals on the County Drug Tip Hot Line;

preparing written documentation of the information provided.

Types a variety of letters, memoranda and forms.

Prepares and types a variety of monthly, quarterly and yearly statistical reports consisting of the Monthly Activity Report, Confidential Funds Balance Sheet, and Vehicle Expenditure Report.

Maintains various files, consisting of correspondence, incident reports, intelligence reports and personnel files. Maintains the Howard County Code book by filing away all incoming updates to the manual online.

Responsible for Timekeeping of Bureau.

Prepares and maintains daily working schedules and strength reports. The preparation of the payroll consists of the computerized input of daily work hours, leave hours, overtime hours and other various pieces of data for the proper preparation of biweekly payroll.

Prepares requisitions for the ordering of office supplies and forms necessary for daily operation of the Division. Handles the ordering of supplies necessary for the weekly janitorial cleaning of the office.

Distributes copies of police incident reports to the State's Attorney's Office, Office of Law, Department of Juvenile Justice and other law enforcement agencies, for preparation of various legal proceedings.

Operates various pieces of office equipment consisting of copier, facsimile machine, transcription machine, typewriter and computer.

This job has no supervisory responsibilities. High School diploma or GED and three (3) years clerical experience or equivalent…