Housekeeping Technician - Environmental Services Evenings

Housekeeping Technician - Environmental Services, Full‑time, Evenings

Join to apply for the Housekeeping Technician - Environmental Services, Full‑time, Evenings role at Northwestern Medicine
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Salary range: $17.00 – $22.95 hourly. Placement within the range is dependent on relevant work experience and internal equity. For positions represented by a labor union, placement is guided by the applicable collective bargaining agreement.

• $10,000 Tuition Reimbursement per year ($5,700 part‑time)
• $10,000 Student Loan Repayment ($5,000 part‑time)
• $1,000 Professional Development per year ($500 part‑time)
• $250 Wellbeing Fund per year ($125 for part‑time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual employee salary increase and incentive bonus
• Paid time off and holiday pay

The shift for this Housekeeping Technician will be 3:00 pm to 11:30 pm, with rotating weekends and holidays. Floor care experience, such as stripping/waxing floors and carpet care, is preferred.

The EVS Tech II reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and regulatory and accreditation standards.

• Cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned areas daily including collecting and removing trash, changing bed linens, and sanitizing all surfaces.
• Follows policies and procedures on patient isolation and contact precautions as necessary.
• Stocks paper items and other supplies in assigned areas as necessary or designated.
• Maintains cart and equipment in a clean, working condition and stores in appropriate storage area.
• Promotes safety in the workplace. Uses wet‑floor signs, PPE, and does not leave housekeeping cart or supplies unattended.
• Uses chemicals and equipment in an effective and safe manner, with appropriate chemicals diluted at the correct ratio in properly labeled containers.
• Notifies supervisor of equipment needing repairs and reports all safety hazards to manager.
• Communicates to supervisor any issues, including inability to complete schedule, and is proactive in dealing with observed deficiencies (reports issues/work requests to supervisor/manager or Call Center, picks up debris outside of regular work area).
• Establishes and maintains interpersonal relationships with hospital personnel while assuring confidentiality of patient information.
• Exhibits the ability to articulate designed scripting model to each customer we serve.
• Uses organizational and unit/department resources efficiently.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Contributes to opportunities and processes for continuous improvement.
• Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
• Presents a friendly, approachable, professional demeanor and appearance.
• Provides accurate information and timely updates to patients and customers, addressing questions and concerns promptly or identifying appropriate personnel and resources to do so; provides directions or help to patients and customers with finding their way.
• Uses effective service‑recovery skills to solve problems or service breakdowns when they occur.
• Demonstrates teamwork by helping co‑workers within and across departments, communicating effectively with others, respecting diverse opinions and styles, and acknowledging the assistance and contributions of others.

Required:

• Must exhibit the ability to follow oral and written instructions.
• Must be able to communicate effectively with patients, visitors and staff.
• Must be able to use the proper tracking and communication tools utilized by the department.
• Must be able to work independently.
• Physical Demands:
  Requirement:
  • Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds.

Preferred:

• One to three years of environmental services experience in a healthcare or hospitality environment.

Northwestern Medicine is an equal opportunity employer…