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Helpdesk Technician; Level 1 - MSP Support & Troubleshooting
Job in
Woodstock, McHenry County, Illinois, 60098, USA
Listed on 2025-12-18
Listing for:
LeadingIT
Full Time
position Listed on 2025-12-18
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading managed service provider in Woodstock, IL is seeking a Level 1 Helpdesk Technician to serve as the first point of contact for customer technical support. Responsibilities include troubleshooting, documentation, and suggesting process improvements. Ideal candidates will have CompTIA A+ and Net+ certifications, along with a passion for customer service and problem-solving. The position offers a competitive salary ranging from $40,000 to $50,000, along with comprehensive benefits including health and retirement plans.
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