Scheduler, Customer Service/HelpDesk
Listed on 2026-10-28
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Customer Service/HelpDesk
Office Administrator/ Coordinator, Clerical
Job Title: Scheduler
Location: Woonsocket, Rhode Island
Company: Advinia Care Oakland Grove
Summary:
At Advinia Care, we pride ourselves on providing exceptional senior living and care services. As a Scheduler, you will play a vital role in ensuring our facility is properly staffed while maintaining compliance with regulatory requirements. Your effective communication and organizational skills will enable you to track Nursing employees' concerns and maintain accurate time records. If you're a detail-oriented individual with strong multitasking abilities, we encourage you to apply for this full-time opportunity.
- Maintain schedules for Certified Nursing Assistants (C.N.A.s) and Nurses (RNs and LPNs)
- Complete holiday and weekend schedules for the nursing staff.
- Assist in ensuring missed punch forms are completed.
- Maintain absence log for nursing staff
- Promote equity and fairness in the scheduling process
- Assist in the reduction of overtime in the nursing department in conjunction with the DON/Assistant Director of Nursing (ADON) and Human Resources Director
- Assist in hiring new C.N.A.s and Nurses on an as-needed basis, communicating with the DON/ADON and HR Director
- Maintain accurate time records for the nursing department, ensuring to monitor attendance (Call-Offs, Tardies, and No Call, No Shows)
- Other duties as assigned
- High-school diploma or its equivalent
- Previous scheduling experience desired
- Strong oral and written communication skills
- Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Ability to multi-task, prioritize, and work under pressure
- Professional appearance and demeanor
- Ability to be resourceful, tactful, and proactive in dealing with any issues that may arise
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to move intermittently throughout the workday.
- Must be able to cope with the mental and emotional stress of the position.
- Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum of 50 feet.
- May be necessary to assist in the evacuation of residents during emergency situations.
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