Executive Director - Engineering, SRE - Retail, Pharmacy & Dispensing

· 15+ years of technology leadership experience in operations, infrastructure, or software engineering, with significant experience in SRE or large-scale reliability programs.
· Strong knowledge of POS, pharmacy systems, handheld devices, store servers, and network infrastructure.
· Exceptional communication, decision-making, and problem-solving skills, with demonstrated ability to influence senior executives and cross-functional teams.
* Experience leading large SRE or operations functions in a retail, healthcare, or pharmacy environment.
* Expertise in cloud platforms (AWS, Azure, GCP), containerization (Kubernetes, Open Shift), and distributed systems.
* Hands-on familiarity with observability tools (Splunk, Dynatrace, Datadog, Prometheus, Grafana, etc.).
* Strong understanding of compliance and regulatory requirements (HIPAA, PCI DSS, ADA).
* Demonstrated ability to deliver transformation at scale, leveraging AI/ML for monitoring, automation, and operational insights.
* Experience in using customer experience, feedback tools like Quantum Metrics, Medalia, Adobe analytics to understand business KPIs
* ** Affordable medical plan options,
** a
** 401(k) plan** (including matching company contributions), and an
** employee stock purchase plan**.
* ** No-cost programs for all colleagues
** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
* ** Benefit solutions that address the different needs and preferences of our colleagues
** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
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