Learning Solutions Architect

Position Summary

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

The Learning Solutions Architect is a forward‑thinking role focused on designing and delivering impactful training programs while evolving CVS Health's overall approach to learning and development. This role is central to transforming how colleagues learn and grow by driving innovation in learning design, delivery, and operational processes. Working across business units, the Learning Solutions Architect identifies opportunities to create scalable, high‑impact learning experiences that move beyond traditional formats – such as classroom training and eLearning – by introducing creative, technology‑enabled solutions.

The role also champions continuous improvement, Agile execution, and new ways of working that promote collaboration, speed, and adaptability, all while aligning with enterprise learning standards and business goals.

At CVS Health, we don't just invest in our people – we're recognized as a leader in learning and development. In 2025, we proudly earned a Training Magazine APEX Award, ranking among the top organizations for innovative and impactful learning programs. We also received four Brandon Hall Excellence Awards, underscoring our commitment to creating best‑in‑class development opportunities for our colleagues.

• Innovation in Learning Modalities and Work Design
  :
  Identify and implement forward‑thinking learning approaches that extend beyond current modalities. Explore and apply emerging technologies and methods to enhance engagement, accessibility, and impact. Advocate for and experiment with new ways of working – such as design thinking, rapid prototyping, and collaborative co‑creation – to accelerate innovation and improve outcomes.
• Continuous Improvement
  :
  Proactively identify and implement efficiencies in design processes to eliminate waste and enhance the quality of training materials. Monitor and report on the impact of these efficiencies and operationalize improvements.
• Stakeholder Management
  :
  Build and maintain strong relationships with business partners, subject matter experts, HR partners, and Enterprise Training colleagues across business units. Co‑lead stakeholder engagement and alignment efforts in partnership with the designated business unit Learning Strategist to ensure training strategies reflect prioritized business needs.
• Learning Needs Assessment
  :
  Co‑lead the assessment of training and performance needs in collaboration with the aligned business unit Learning Strategist. Conduct comprehensive analyses to identify gaps and expectations for target populations, leveraging data‑driven insights to inform learning strategies and solution design.
• Instructional Design
  :
  Apply formal instructional design methodologies to create sophisticated, performance‑focused learning solutions. Design experiences that may include – but are not limited to – eLearning, instructor‑led training, immersive simulations, mobile learning, and other innovative formats. Develop storyboards and materials that align with adult learning theory and instructional design standards.
• Project Management
  :
  Manage multiple complex projects simultaneously, ensuring deadlines and performance needs are met. Employ Agile methodologies such as iterative design sprints and cross‑functional collaboration to streamline processes and enhance execution.
• Quality Assurance
  :
  Ensure a high‑quality product through application of and compliance with CVS writing and technical standards. Incorporate feedback from stakeholders and participants to continuously improve training content.
• Collaboration and Communication
  :
  Partner with Enterprise Training teams to maintain…