Front Office Support​/Clerk

Job Title:

Clerical Office Support (Front Office)

Duration: 3 Months

Location:

Worcester, MA 01606

• Monitor and maintain the reception area in a professional manner.
• Answer and direct incoming phone calls; address visitor inquiries with discretion.
• Maintain conference room schedules, check availability, confirm reservations.
• Set up conference rooms for next-day use.
• Sort and distribute incoming and outgoing mail and faxes.

• Perform clerical duties: filing, copying, scanning, data entry, and generating reports.
• Handle sensitive information with confidentiality.
• Type and process correspondence, spreadsheets, meeting minutes, and other documents.
• Track deadlines and manage dated information.
• Maintain an organized filing system.
• Maintain and update Excel and Access databases.
• Assist with updating procedure manuals, contact lists, and office records.
• Maintain and troubleshoot office systems (copiers, postage meter, A/V equipment) and coordinate with IT as needed.

• Schedule interviews for job candidates.
• Conduct reference checks for recommended candidates.

• Minimum 3 years of office work experience.
• Intermediate proficiency in Microsoft Word, Outlook, and Excel.
• Strong organizational and time management skills.
• Ability to read and interpret documents and forms.
• Strong decision-making and problem-solving skills.
• Excellent verbal and written communication skills.
• High level of accuracy with names, numbers, and codes for record-keeping.
• Dependable, responsible, and able to fulfill obligations.

LinQ Global Group