Application Coordinator - International and Transfers

Back Application Coordinator - International and Transfers
Admin Assistant Worcester , Massachusetts Temp Per Hour Oct 14, 2026 $ 22.00 - $25.00

Reports To: Director of Admissions
Position Type: Temporary Contract 3+ Months
Department: Undergraduate Admissions
Compensation: $22-24/hr

We are seeking a detail-oriented and organized Application Coordinator to support the Undergraduate Admissions team, with a primary focus on processing international and transfer applications. This temporary position will provide essential administrative support during the university’s busiest application processing period and help ensure applications are reviewed and processed accurately and efficiently.

The Application Coordinator will manage application records, maintain accurate admissions checklists, process student documents, respond to prospective and admitted student inquiries, and coordinate various admissions-related activities. The ideal candidate is highly organized, comfortable managing a high volume of email and administrative tasks, and able to communicate professionally with students, families, schools, and campus partners.

• Process international and transfer applications accurately and in a timely manner.

• Review applicant files as they are submitted to ensure requirements and application checklists are complete and accurate.

• Scan, index, and manage mailed credentials and supporting documentation for international and transfer applicants.

• Respond to prospective and admitted student inquiries regarding application requirements, deadlines, documentation, and next steps.

• Manage a high volume of email inquiries from international students and assist with resolving questions and application-related issues by email and phone.

• Assist with transfer-specific email campaigns and communications through Slate.

• Maintain accurate applicant information and ensure records are updated in the appropriate admissions systems.

• Coordinate the transfer credit evaluation process and prepare transfer credit evaluation reports for students.

• Coordinate the preparation and mailing of transfer admission packets.

• Process transfer enrollment deposits and maintain accurate records in Slate and Banner.

• Communicate changes to transfer deposit lists and incoming student statuses to appropriate campus offices.

• Oversee the preparation of required PDF documents for academic advising and the Division of Student Success to support permanent record creation for deposited transfer students.

• Review international applicant files and ensure accurate tracking of required application materials.

• Manage the scanning, indexing, and organization of international student credentials.

• Assist with preparing required PDF documents for academic advising and the Division of Student Success for deposited students.

• Provide timely, professional responses to international applicant inquiries and help resolve application-related questions.

• Manage three general admissions email inboxes, responding to inquiries directly or routing messages to the appropriate admissions team members.

• Assist with processing domestic first-year applications as needed.

• Coordinate outgoing mailings to prospective students in partnership with the mail house.

• Support communications regarding incoming student status changes with campus offices.

• Assist with selected admissions open house events.

• Provide backup front desk coverage at the Visitors Center.

• Perform additional administrative duties to support the admissions team during peak application periods.

• Previous experience in administrative support, admissions, higher education, customer service, or a related office environment preferred.

• Strong organizational skills and attention to detail, particularly when reviewing documents and maintaining records.

• Excellent written and verbal communication skills, with the ability to respond professionally to a high volume of student inquiries.

• Proficiency with Microsoft Office and the ability to learn admissions databases and software systems.

• Experience with Slate, Banner, or similar student information systems is a plus.

• Ability to manage multiple priorities, meet deadlines, and work efficiently in a fast-paced environment.

• Strong problem-solving skills and the ability to work independently while…