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Senior US Enterprise CSM — Equity & Impact

Job in Worcester, Worcester County, Massachusetts, 01601, USA
Listing for: Userlane
Full Time position
Listed on 2026-10-20
Job specializations:
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 110000 - 160000 USD Yearly USD 110000.00 160000.00 YEAR
Job Description & How to Apply Below

Userlane in the US market is seeking a hands-on Customer Success leader to own a portfolio of US accounts from onboarding through renewal. You will collaborate with Sales on new deals, design solutions, run proofs of concept, and measure adoption to prove value in real customer terms.

The role emphasizes hands-on deployment, security reviews, and a strong focus on regulated industries, healthcare, and life sciences. You will work with a distributed team across time zones.

We invite applications for the Senior US Enterprise CSM — Equity & Impact position located in Boston, MA, United States.

Learn more about the Senior US Enterprise CSM — Equity & Impact role in the description above.

We appreciate your interest in this position.

Join Userlane and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

Position Requirements
10+ Years work experience
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