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Empathetic Claims Service Specialist

Job in Worcester, Worcester County, Massachusetts, 01609, USA
Listing for: Randstad USA
Seasonal/Temporary position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Spanish Customer Service, Bilingual
  • Insurance
Salary/Wage Range or Industry Benchmark: 36000 - 50000 USD Yearly USD 36000.00 50000.00 YEAR
Job Description & How to Apply Below

Randstad USA, partnering with The Hanover Insurance Group, seeks Claims Service Representatives for a temp-to-perm role in Worcester, MA or Howell, MI. You will assist agents, insureds, and claimants, using scripts to guide customers through the claims process, starting with empathy and accurate information intake.

You will support agents with written and verbal communications, routing claims, and coordinating related services to get customers back on the road or in business quickly.

The following role is for a Empathetic Claims Service Specialist with Randstad USA.

We invite applications for the Empathetic Claims Service Specialist position located in Worcester, MA, United States.

The following position is for a Empathetic Claims Service Specialist with Randstad USA.

Our group is growing, and we are hiring a Empathetic Claims Service Specialist in Worcester, MA, United States.

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