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Bilingual Patient Care Call Center Associate

Job in Worcester, Worcester County, Massachusetts, 01609, USA
Listing for: Edward M. Kennedy Community Health Center, Inc
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 23000 - 26000 USD Yearly USD 23000.00 26000.00 YEAR
Job Description & How to Apply Below
Position: Bilingual Patient Care Call Center Associate I

Edward M. Kennedy Community Health Center, Inc. is hiring a Contact Center Associate I in Worcester, MA.

The role handles inbound and outbound calls, documents patient information, and directs inquiries to relevant resources. You will support appointment scheduling, route messages to clinical teams via the EHR, and collaborate to resolve patient needs while upholding privacy and service standards. We value teamwork and cultural sensitivity, with an emphasis on accurate data entry, fast-paced

We invite applications for the Bilingual Patient Care Call Center Associate I position located in Worcester, MA, United States.

For the Bilingual Patient Care Call Center Associate I position at Edward M. Kennedy Community Health Center, Inc, we are reviewing applications now.

Step into the Bilingual Patient Care Call Center Associate I role at Edward M. Kennedy Community Health Center, Inc in Worcester, MA, United States and grow with us.

Position Requirements
10+ Years work experience
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