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Member Experience Lead – Center

Job in Worcester, Worcester County, Massachusetts, 01609, USA
Listing for: YMCA of the Cedar Rapids Metro Area
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 22000 - 28000 USD Yearly USD 22000.00 28000.00 YEAR
Job Description & How to Apply Below
Position: Member Experience Lead – Welcome Center

YMCA of the Cedar Rapids Metro Area is seeking a Full-Time Membership Services Associate to deliver exceptional customer service at the Welcome Center and handle member inquiries, billing, and front desk operations. The role supports cash reconciliation and reporting while maintaining high standards of YMCA policies.

The position requires at least a year in customer service, a two-year degree, and strong organizational, computer, and communication skills.

Step into the Member Experience Lead – Welcome Center role at YMCA of the Cedar Rapids Metro Area in Worcester, MA, United States and grow with us.

For the Member Experience Lead – Welcome Center position at YMCA of the Cedar Rapids Metro Area, we are reviewing applications now.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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