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Airline Customer Experience Agent

Job in Worcester, Worcester County, Massachusetts, 01601, USA
Listing for: American Airlines
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Airport Operations & Services, Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 24796 - 33062 USD Yearly USD 24796.00 33062.00 YEAR
Job Description & How to Apply Below

American Airlines is seeking a Customer Service Agent in Massachusetts. You will engage with passengers and freight forwarders, promoting tours, assisting with check-in, and ensuring efficient travel operations.

The role requires familiarity with Sabre or similar systems, a bilingual capability at select locations, and compliance with security and regulatory checks. On-site airport work includes varied shifts, including weekends and holidays.

The Airline Customer Experience Agent role at American Airlines is now open for applications in Boston, MA, United States.

The following position is for a Airline Customer Experience Agent with American Airlines.

Our team is growing, and we are hiring a Airline Customer Experience Agent in Boston, MA, United States.

This position is for the Airline Customer Experience Agent role at American Airlines.

We are seeking a motivated Airline Customer Experience Agent to join American Airlines in Boston, MA, United States.

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