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Learning & Development - Digital Learning Specialist

Job in Worcester, Worcester County, Massachusetts, 01609, USA
Listing for: Hanover Insurance Group, Inc.
Full Time position
Listed on 2026-11-05
Job specializations:
  • Education / Teaching
    Learning & Development Specialist, Training Instructor / Specialist
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Our Learning & Development team is seeking a Digital Learning Specialist to join their growing team in Worcester, MA or Howell, MI. This is a full time, non-exempt position. This is a hybrid opportunity (2x a week in office).

POSITION OVERVIEW:

The Digital Learning Specialist collaborates with instructional designers, subject matter experts, Training Consultants, and other stakeholders to create engaging, high-quality learning materials that support organizational training initiatives. This role focuses on transforming instructional design plans into interactive and visually appealing content using e-learning authoring tools, multimedia, and digital platforms.

IN THIS ROLE, YOU WILL:
  • Develop and produce learning content such as e-learning modules, videos, graphics, job aids, and other digital assets based on instructional design specifications.
  • Utilize authoring tools (e.g. Articulate Storyline, Rise, Easy Generator, Captivate) and multimedia software to create interactive and accessible learning experiences.
  • Ensure content accuracy, consistency, and alignment with learning objectives and organizational standards.
  • Collaborate with instructional designers and subject matter experts to refine content and incorporate feedback.
  • Convert existing materials (e.g., classroom training, print documents) into digital formats optimized for online delivery.
  • Maintain and update learning content within the Learning Management System (LMS) and other platforms.
  • Update and maintain procedures, job aids, and reference materials to ensure accuracy and relevance.
  • Ensure all updated content is published and accessible in the organization’s knowledge management platforms.
  • Audit existing materials regularly to identify outdated content and implement revisions promptly.
  • Apply best practices in visual design, user experience, and accessibility to enhance learner engagement.
  • Manage multiple projects simultaneously, meeting deadlines and quality standards.
  • Stay current on emerging technologies and trends in digital learning content development.
WHAT YOU NEED

TO APPLY:
  • Bachelor’s degree in Instructional Technology, Multimedia Design, Education, or related field.
  • 1–3 years of experience developing digital learning content.
  • Competence with e-learning authoring tools and multimedia software.
  • Graphic design and video editing skills.
  • Excellent organizational and time management skills.
  • Ability to work collaboratively with cross-functional teams.
  • Attention to detail and creative problem‑solving skills.
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