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Health Benefit Advisor

Job in Worcester, Worcester County, Massachusetts, 01609, USA
Listing for: Family Health Center of Worcester
Full Time position
Listed on 2025-12-09
Job specializations:
  • Healthcare
    Healthcare Administration, Health Communications, Health Promotion
Job Description & How to Apply Below

Job Description

The Health Benefits Advisor (HBA) assists patients obtain medical insurance coverage or assistance for health coverage. The HBA provides follow-up to determine and ensure enrollment within the health center and during outreach services.

Experience Required

Two to four years of experience in human services or healthcare role required. Demonstrated knowledge of current health care reform regulations and processes, including experience with Virtual Gateway strongly preferred. Familiarity with managed care plans preferred. Position requires strong customer service and prioritization skills.

Educational Requirements

High school/GED diploma required. Post-high school training required. BS/BA preferred.

Skills and Experience

Required:

Bilingual in English and one of the languages to serve the patient population. Demonstrated clerical and computer skills required. Must have adequate reading and writing skills in both languages.

Reporting Relationship

Reports to the Supervisor of Health Benefits & Registration

EOE

EOE

Monday - Friday; 8:30am-5:00pm.

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